Frequently Asked Questions

Busio is a real-time transit app designed to simplify commuting and travel using public transportation. With Busio, you can seamlessly plan trips combining walking, bus, metro, and other modes — and track live status of buses and transit vehicles at every step. You’ll always know exactly where your bus is, when it will arrive, and whether it’s delayed — so you never have to wait in uncertainty.

Live bus status tracking - With Busio, you can effortlessly track your bus (or nearby bus lines) in real time, so you never miss the one you need.
Multiple routes planning - Compare and choose between several transit options—bus, metro, walking—to find the fastest, easiest route for your commute/trip.
Route Change Notifications - Get alerts when service routes change in your city so you never get caught off guard.
Install Busio for more incredible features.

You can simply download Busio via App Store or Google Play. Once installed, you will instantly see real-time bus statuses for all nearby lines on the homepage. Tap the directions button, enter your destination, and Busio will display multiple route options combining bus, metro, and walking, along with real-time updates to help you choose the most efficient path.

Yes, absolutely. Busio's data is highly reliable because it comes directly from official transit sources. Enhanced by our smart algorithms, we provide accurate bus status display and trip planning for a dependable daily commute.

Yes! Busio is a free public transport app that lets you check real-time bus arrivals and plan routes. Download Busio now and experience one of the best free transit apps for daily commuters and travelers.

For now, you can track real-time bus arrivals, plan routes, and navigate public transport in Melbourne, Singapore, Hong Kong, Johor Bahru, Kuala Lumpur, Kuantan, Penang, and Taipei & New Taipei. More cities around the world are on our roadmap and will be launched in the near future, so Busio will help you travel smoothly wherever you go.

Busio is available on both iOS and Android.
App Store (iOS): [Download Busio]
Google Play (Android): [Download Busio]

Yes, simply contact us at kf@metalight.ai or join our Facebook Group, we will respond ASAP. Your feedback helps improve accuracy and usability. We look forward to making a better public transport app with you!

Yes. Busio ensures user privacy and data security. Personal data is stored securely and used only to enhance your commuting experience. Details refer to Terms of Service and Private Policy.

Yes! Busio supports buses, subways and walking connections. You can always know the fastest or shortest route for your trip or explore more alternative routes to suit your schedule.